Conflict Management and Difficult Conversation Series
Register for upcoming sessions below.
Description
This training is designed to support individuals, groups and organizations embarking and/or engaged in the journey towards racial equity. This is a great investment for the individual seeking to transform their relationship with conflict and initiating difficult conversations. RISE also supports organizations seeking to prepare and equip staff to skillfully navigate the diversity, equity, inclusion and belonging process and who are: Actively experiencing and navigating conflict. Looking to shift and healthily grow the operating culture around conflict. Looking to institutionalize standards of conflict mediation and engagement. Have found that conflict and difficult conversations is taking a toll on staff. Looking to create culture amid remote working conditions. Leaders and supervisors who are looking to skill up in how they support staff navigating conflict. Seeking a conflict management framework for leaders and staff.
To provide strategies for individuals to maintain a positive and healthy sense of self identity despite navigating racism, bias, and oppression. To help organizations address unresolved conflict identified as a barrier to the anti-racism process. To bring change steeped in equitable and inclusive practices to the spaces we occupy, specifically within the personal and professional sphere of influence. To expand individuals' ability to skillfully and holistically respond when engaging in conflict and difficult conversations To deepen participants sense of personal power and their ability to use it.
Goals

Sessions
1. Exploring Conflict Philosophy 2. Conflict Management and Difficult Conversations Foundations 3. Difficult Conversations Framework 4. The Power of Restorative Leadership 5. Creating a Culture of Belonging 6. Creating a Conflict Management and Communication Map 7. Creating Standards for Navigating Conflict 8. Skilling Up on Conflict
Outcomes
Understand your preferred mode of conflict and its influence on leadership and interpersonal engagement Understand your preferred mode of communication and how it influences leadership and interpersonal engagement Apply the Management Framework for Leaders and Employees Develop organization and team level expectations and process for conflict management and difficult conversations Learn strategies on how to map and use your teams’ dominant conflict and communication style to inform your leadership strategies Develop a low-risk process for normalizing feedback Learn best practices for managing conflict and initiating difficult conversations